1. What is outsourcing?

Outsourcing can be described as contracting out of a company's non-core, nonrevenue-producing activities to specialists. It can also be considered as transfer or delegation to an external service provider the operation and day-to-day management of a business process.

2. Why should I outsource non-core activities?

One of the main reasons to outsource is that it helps you maintain a complete focus on your core activities. Outsourcing processes to external third party ensures that your internal resources are freed up for more mission-critical activities. Processes outsourced are done at much cheaper rates and same quality levels as in your location. This translates into major cost savings for companies. It also helps save on operational costs such as payroll, administrative costs, HR, power, rentals and utilities as processes move to other locations.